Privacy Policy

Welcome to AZB Group ("AZB", "we", "our", "us").

We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.azb.ae, contact us, or interact with our products, services, and digital platforms. If you have any questions, you may contact us at:

📧 info@azb.ae

Information We Collect

We only collect information necessary to provide our services, improve user experience, and respond to enquiries.

1.1. Information You Provide to Us

• • Name and company name
• • Email address, phone number, WhatsApp contact
• • Country, city, business category
• • Enquiry forms, contact forms, dealer registration forms
• • CVs and job applications
• • Information shared during exhibitions (e.g., Automechanika lead scanners)

1.2. Information Collected Automatically

When you visit our website:

• • IP address & device information
• • Browser type and version
• • Pages viewed, visit duration, clicks & interactions
• • Cookies and tracking technologies (Google Analytics, Meta Pixel, LinkedIn Insight Tag)

1.3. Information From Third Parties

• • Exhibition organizers (e.g., Messe Frankfurt lead retrieval)
• • Advertising platforms (Google, Meta, LinkedIn)
• • CRM and marketing automation tools

How We Use Your Information

We use your information for legitimate business purposes, including:

• • Responding to enquiries and business requests
• • Processing dealership or distributor applications
• • Sending product catalogues, quotations, or proposals
• • Improving website performance and user experience
• • Marketing communications, newsletters, and promotional updates (only with consent)
• • Lead generation and follow-up during exhibitions
• • Enhancing customer service and technical support
• • Compliance with legal obligations

We do not sell your personal data.

Legal Basis for Processing

Depending on your country, we process your data under:

• • Legitimate Interest – for B2B enquiries, partnership discussions, and improving our services
• • Consent – for mailing lists, marketing, cookies
• • Contractual Need – when you request quotations or engage in business
• • Legal Obligation – where required by UAE laws

Cookies & Tracking Technologies

AZB uses cookies to improve the website experience. These include:

• • Essential cookies (site functionality)
• • Analytics cookies (Google Analytics)
• • Marketing pixels (Meta, LinkedIn)

You may disable cookies in your browser settings.

How We Share Your Information

We may share your data only with:

• • Official AZB subsidiaries and divisions
• • Trusted service providers (CRM systems, email platforms, logistics partners)
• • Exhibition organizers for lead management
• • Legal authorities if required by law

We do not sell or trade your information.

Data Security

We use administrative, technical, and physical safeguards to protect your data, including:

• • Encrypted data transfer (SSL)
• • Restricted access to internal systems
• • Secure hosting & firewalls
• • Regular security monitoring

However, no method of transmission is 100% secure.

Data Retention

We store information only as long as necessary for:

• • Business communication
• • Product or service delivery
• • Legal and accounting purposes
• • CRM and historical relationship management

You may request deletion at any time.

Your Rights

Depending on your country, you may have the right to:

• • Request access to your data
• • Correct inaccurate information
• • Request deletion
• • Withdraw marketing consent
• • Restrict or object to processing
• • Request data portability

To exercise your rights, contact info@azb.ae.

Links to Third-Party Websites

Our website may contain links to external sites. AZB is not responsible for their content or privacy practices.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with a new "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal data: